Answer Services UK

Introduction

In running your business you will be the first to appreciate that lost calls mean lost sales, not to mention poor customer service. What you may not be aware of is that:

• 80% of callers hang up when greeted by an answering machine or voice mail service
• 80% of first time callers will not ring back if greeted by an engaged tone
• 75% of callers refuse to wait beyond the 6th ring
• 30% of businesses fail to answer all their calls

People expect an instant response to their call or they will phone another number, since there is no shortage of companies just waiting to secure their business.

Employing your own receptionist can be an expensive luxury – at least £7.50 hour or more (£60 day). And yet there is no substitute in business for the personal touch.

Now that personal touch can be yours for less than £1 day when using the services of Answer Services UK. What’s more, our service operates around the clock 24 hours day, 7 days week – so that if somebody calls you at 3am in the morning from Australia, the call will be professionally answered in your business / family name. Unlike most messaging companies, there is no extra charge or monthly premium for incoming after hours calls.

With your own Answer Services ‘live’ receptionist you will:

• have all your calls answered in a professional and friendly manner
• have all calls answered in your business / family name
• increase your business potential because your time will be managed effectively
• provide your customers with an excellent service
• never have to worry about being fined while using your mobile while driving
• receive messages immediately by email or text so that you can respond quickly
• receive a daily summary of messages by email

With your own ‘live’ receptionist we undertake to answer all calls within 15 seconds.

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